Assistant Store Manager

  • Panamá
  • Pet Supermarket
Location: Panama City, FloridaIf you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates in order to continue to provide our customers with World Class Service.What’s in it for you? Competitive payFull-time benefits & 401KVacation & Sick timeEmployee discountsFlexible scheduleRoom for advancementWorking with PETS!!!Essential Duties and ResponsibilitiesEnsure proper care of all pets in store as outlined in the Animal Care ManualMaintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibilityCompletes store operational requirements by scheduling and assigning employees; following up on work results.Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirementsFollow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate OfficeAbility to work rotating schedule that includes the following: 2 evening shifts per week1 full weekend (Saturday and Sunday) every 3 weeksSaturday and Sunday twice a monthAbility to work a flexible work schedule which will include morning, evenings, weekends and/or holidaysAbility to work a minimum of 40 hours per week RequirementsMust possess a valid driver’s licenseAccess to a motor vehicleEducation and/or ExperienceManagement Experience at least 3+ years in retail establishmentWorking knowledge of POS system preferredStrong sales abilityEmployee Management and DevelopmentInspire and engage employees by motivating the team to succeedLead by exampleObserve and coach employee to provide feedback around sales techniques and providing excellent customer serviceDevelop and execute individual development plans for store employeesDevelop employees for growth and promotion by delegating appropriate responsibilities and inspecting completionPet Supermarket is an equal opportunity employer and Drug Free Work Place