Administrative Assistant

SABIS® is a global education network that has an active presence in 20 countries on five continents. Schools in the SABIS® Network educate over 70,000 students and implement a proven, proprietary system. SABIS® Network schools provide students with a top-quality education that prepares them to meet the challenges of a changing world. SABIS® and SABIS® Network schools employ over 8,000 employees worldwide. Job Purpose: Ensuring that all incoming and outgoing telephone calls are handled in a efficient manner. Key Responsibilities: - Greeting all incoming students, families, and visitors respectfully and professionally. - Answering phone calls in a professional and pleasant manner for the purpose of providing information and creating a good image of the school. - Ensuring an accurate transmission of messages and a proper referral of incoming calls/inquiries. - Working closely with the School Director, the Head of Marketing, and the Office Manager to ensure a smooth and efficient operational flow - Accompanying new parents on the school tour and informing them of the facilities and features of the SABIS® Educational System. - Assisting the Office Manager / Admissions Officer in providing support to new parents to complete the documentation, explain the system, school policies, rules, and regulations, etc. - Assisting in interviewing students for new admission to KG 1, KG2 & Grade 1 classes. (if and when needed) - Booking appointments for parents with AQCs and preparing relevant documents and information in advance (including student’s profile, infractions, and exam results) - Receiving parent inquiries, transferring them to the person in charge, and following up with Office Manager, AQCs, and/or Student Management Coordinator. - Keeping record of any announcement and schedules for all school activities (SLO® & P.E.), sharing them with parents when needed and answering their queries precisely. - Organizing and maintaining the school records by archiving all related documents and ensuring an accurate data entry into the school systems Performing such other related tasks or projects as they arise and as delegated by the SABIS® school management Ideal Requirements: - Bachelor Degree or equivalent - Portuguese and English proficiency - Communication skills - Pleasant personality - MS Office proficiency - Ability to work within a team Employment Requirements: Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks. SABIS® is an equal opportunity employer. We are dedicated to a policy of non - discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability or any other legally protected characteristics.